We Are Independently Regulated
So You Are Protected.

We’ve been delivering quality loft conversions for over 25 years, and we’ve come across at lot of badly, often illegal conversions, and that are unsafe and unfit for living in. With this in mind we want to assure you that with TVM Lofts you are 100% protected at every stage of the journey with us.

TVM Lofts take pride in what they delivery, and are one of the few loft conversions companies in the UK to be backed up by being professional members of several key organise which protect you the consumer. Read below how this organisations and our own steps ensure your delivered a high quality loft conversions, first time.

10 Year Guarantee

As we have said we take great pride in our work, and since our first loft conversion over 25 years ago, we have given an full guarantee of 10 year on all the structural work we do. 

We know you need peace of mind when choosing a someone to complete your loft conversions, so we back-up our promises with written, transferable guarantee for the work we carry out on your home.

A proud member of the Federation Of Master Building since 1998

The Federation of Master Builders have championed continuous improvement in the building quality for over 75 years. All of their must comply to a very strict criteria before they can join, which includes:

• Minimum of 12 months trading
• Pass an independent inspection by the FMB
• Have public and employers’ liability insurance
• Pass credit and director checks, ensure your not just a builder create a new business every year as a dodge

Once you have become a full member of the Master Builders, then you have to sign-up to a stringent code of practice which is monitored by the FMB independantly. Members can and are expelled from the federation, which goes on public record so you the public can check a company long before engaging with them.

Should it be needed, the Federation of Master Builders also offer a fully government back dispute resolution service. This give you a clear path for resolution, and is support by an independent mediation service, ensure all sides are heard and balanced. 

We take being a member of the FMB very seriously, as this is our way to show we care about what we do, and how we do it. If you have any questions about our membership of the Federation of Master Builders, please don’t hesitate to contact us.

Our Architectural Team Are Regulated By RICS

Regulated firms follow RICS Rules of Conduct, so you know we will always act in your interest and are committed to maintaining the highest levels of professional and ethical standards.

The Royal Institution of Chartered Surveyors is a global professional body committed to leading the way in the delivery of world-class governance.

The advantages of using a firm regulated by RICS are:

Confidence – Clients can rest assured that we are acting in their best interests and that we are committed to maintaining the highest levels of professional and ethical standards.

Professionalism – Clients can be sure that they are receiving clear, impartial and expert advice from qualified professionals.

Security – Clients have the comfort of knowing that the firm has a recognised procedure in place to help resolve complaints. We also provide consumer access to free independent redress and have £1 million Professional Indemnity Insurance (PII) to protect clients should they need to make a claim.

Care  – Our members and staff are required to regularly update their skills and knowledge to ensure that clients are treated fairly and receive the best possible service.

Staged Payments and Building Regulations

By using a staged payment structure, your know your only for what you’ve got. If anyone asks for larges sums of money in advance, then be very wary, this means they could leave at any stage with your money. We work with you at every step of the construction process to ensure your happy and aware of what is happening and the next steps. On completion of that stage, then once your happy you’ll only be asked for payment then.

In addition, we must comply to a full set of government building regulations. Every tradesman must comply to these regulations, and they are designed to protect you the consumer, and give a defined way of working for us. TVM Lofts Conversions, take this very seriously and work with the local authority to ensure you have full building authorisation sign-off. This is your document that shows that the work has been independently checked, and TVM Lofts have complied with all the appropriate guidelines in the delivery of your new loft conversion.

OFTEC & Gas Safe Registered Suppliers 

Both OFTEC and Gas Safe are independent regulatory bodies ensuring any gas or oil fitting complies with a stringent set of rules. All gas engineers are now by law to be registered by Gas Safe. This ensure anyone working on gas in your home has the right training to do so safely.

OFTEC are the same body but for oil fired appliances, common in rural area of England such as the smaller villages in North Lincolnshire

For more information about the Gas Safe Register and OFTEC, following the links below.